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Tectron Customer Satisfaction Survey

Tectron toolbox Tectron values your feedback.

Without it we cannot improve or fully evaluate our performance and determine if we are offering the best value products to our customers.

If you have recently had some work carried out, we invite you to complete our online feedback form. All entries will be entered into a draw to receive a Tectron toolkit.

Tectron toolbox topConditions:

  • Existing Contract Customers only
  • Repairs registered through Fisher Complaints system will be eligible
  • Claims will be validated before entry will be accepted
Customer:


Engineer:


Date Carried Out:


Contract service or contract repair?
Contract Service Contract Repair
How quick was the response you received?
(1 = poor, 5 = Excellent)
1 2 3 4 5
How satisfied were you with the quality of the workmanship you received?
(1 = poor, 5 = Excellent)
1 2 3 4 5
How satisfied were you with the time it took to service/repair your equipment?
(1 = poor, 5 = Excellent)
1 2 3 4 5
How happy are you with the way our staff dealt with your needs?
(1 = poor, 5 = Excellent)
1 2 3 4 5
How did you find our engineers appearance?
(1 = poor, 5 = Excellent)
1 2 3 4 5
Comments:

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